Project factsheet

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The Out of Work Service – 25+ (Healthy Working Wales)

Project description

The Out-of-Work Service is a specialist programme capable of supporting 14,134 people across Wales until September 2020.   It supports people in recovery from substance and alcohol misuse and/or mental health conditions.  The service caters to people who are long-term unemployed or economically inactive.  It can support employers wishing to offer employment or learning opportunities to participants.

The OOWS provides peer mentoring and specialist employment support. It also offers transitional support for up to three months to participants who find work

A dedicated peer mentor provides advocacy support, helping to overcome problems with housing, financial management, job searching, opportunities to improve education, training, practical experience of employment or voluntary work.

Geographical coverage

The project works in all areas throughout Wales

Essential eligibility criteria

Participants must be living in Wales and belonging to the following group:

  • Participants aged 25 or older who are recovering from substance misuse and/or mental health issues and are long-term unemployed or economically inactive (>12months)

Specific targets

This operation is expected to support at least 14,134 participants in total. This operation will aim for 15% employment targets. OOWS will measure the performance of the operation against indicators informed by the ESF Operational Programmes for Wales 2014-2020 and against indicators specific to the OOWS and informed by recommendations drawn from the evaluation of the SMU-PMP 2009-2014.

Contact details

Name: Gez Martin, ESF Programme Manager, Out-of-Work Service
Email: outofworkservice-peer@wales.gsi.gov.uk
Telephone: 03000 25 5000
Address: First Floor, North Wing, Welsh Government Offices, Rhydycar Business Park, Merthyr Tydfil, CF48 1UZ
Website: Website
Twitter: Twitter

Additional details

Local authority area of delivery and contact name

Gofal (in partnership with New Link) deliver in Cardiff & Vale and Cwm Taf areas.
Tel: 01443 845975
Website: 
New Link Website: 
Facebook: 

Cyfle Cymru (CAIS Consortium) delivers in the rest of Wales.
Tel: 01633 258 489
Website: 
Facebook: